Privacy policy

Smidgin & Company Inc. (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website, make a purchase, or interact with us.

Information We Collect

We collect personal information that you voluntarily provide, including:

Name, billing address, shipping address
Email address and phone number
Payment information (processed securely via SquareUp — we do not store full credit card numbers)
Order history
Account login information (if you create an account)

We may automatically collect technical information through cookies and analytics tools, including:

How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide order confirmations and tracking updates
Respond to customer support inquiries
Improve website functionality and user experience
Send marketing emails, promotions, newsletters, and updates (you may unsubscribe at any time)
Personalize advertising through remarketing tools
Maintain account access for your order history and preferences

Sharing Your Information

We may share your information with trusted third-party providers to help us operate our business, including:

We do not sell personal information to third parties.

We only share what is necessary for the service to function.

Email Marketing

By submitting your email during checkout or website interaction, you agree to receive occasional marketing communications. You may unsubscribe at any time using the link in the footer of any email.

Cookies & Tracking Technologies

We use cookies, tracking pixels, and analytics to:

You may disable cookies in your browser, but certain site features may not function as intended.

Account Creation

Customers may create an account to view order history and saved information. Creating an account is optional; guest checkout is always available.

Data Retention

We retain customer information as long as necessary to:

Your Rights

You may request:

To make a request, contact us at contact@smidginandcompany.com.

Security

We use industry-standard safeguards to protect your personal information. While no system is 100% secure, we take reasonable steps to ensure your data is handled safely.

Children’s Privacy

Our website is not intended for children under 18. We do not knowingly collect personal data from minors.

Changes to This Policy

We may update our Privacy Policy from time to time. Changes take effect immediately upon posting.